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FAQ

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Do I need an account to purchase books through the bookstore?

When placing a book order, you will be asked to log in to your Balboa Press account before checking out. If you do not have an account, you can create one on the login page as you continue to check out, or you may sign in and purchase as a guest. NOTE: Those who sign in as a guest will not be eligible to receive an author discount or retailer discount.

How can I track my order?

Email confirmation will be sent at the time of shipping to your email address on file. This shipping confirmation will allow the user to track purchases online.

How do I find the book I’m looking for?

Through the advanced search engine, you can find books you are looking for by searching the name of the book, author’s name, genre, subject or even by keywords that may be associated with the book.

How do I load a Kindle device or Kindle App with a MOBI file via Send-to-Kindle?

You and your approved contacts can send documents to your registered Kindle devices, free Kindle reading applications, and your Kindle Library in the Amazon Cloud by emailing them as an attachment to your Send-to-Kindle email address. Your Send-to-Kindle email address is a unique email address assigned to each of your Kindle devices and free Kindle reading applications upon registration.

How do I make online payments?

Online payments can be made by logging in to your Balboa Press account and proceeding through the checkout process. Once you reach the payment page, select your card type and enter the name on the card, the card number, the expiration date and the security code.

I am a customer. How do I place a book order?

Customers can place orders directly through the bookstore by logging in to their Author Center account or by selecting to purchase as a guest.

I am a retailer. How do I place a book order?

As a retailer, you can order books at a discounted price through Balboa Press. To gain retailer validation and order books at a discounted price, call 877.407.4847 and follow the prompts. A retail sales consultant will help you validate your retailer status and place your order(s).

I am an author. How do I order copies of my own book?

Authors will be able to log in to the bookstore using their Balboa Press account. Once logged in, authors will be able to order books at their discounted author price through the bookstore.